Hotel and Motel Beginner English Language Practice

Make sure to understand the use of the verb like when checking-in to a hotel, as well as how to ask polite questions with the modal verbs can and may. Understanding vocabulary related to travel will help you communicate when you are in a motel or a hotel. Getting a Room for the Night Desk clerk: Good evening. Can I help you?Guest: Yes, please. Id like a room for the night.Desk clerk:  Would you like a single room, or a double room?Guest:  A single room, please. How much is the room?Desk clerk:  Its $55 per night.Guest:  Can I pay by credit card?Desk clerk:  Certainly. We take Visa, Master Card and American Express. Could you fill in this form, please?Guest:  Do you need my passport number?Desk clerk:  No, just an address and your signature.Guest:  Ã‚  (fills out the form) Here you are.Desk clerk:  Heres your key. Your room number is 212.Guest:  Thank you.Desk clerk:  Thank you. If you need anything, dial 0 for the reception area. Have a good stay! Key Vocabulary Can I help you?Id like a roomSingle, double roomCan I pay by credit card?Fill in this formPassport numberRoom numberReceptionWhere is the...ElevatorLobbyIs breakfast included?Do you offer room service?

Conflict Theory Of The Criminology Field - 946 Words

Writing Assignment # IV Conflict Theory Experts in the criminology field have searched for ways to comprehend criminal behavior by establishing specific theories. One of the most interesting theories is certainly the Conflict theory. Although, some criminologists refer to conflict theory as radical theory; there are a few differences that will be mentioned subsequently in this paper by defining both theories. It is also important to mention a summary containing a combination of the radical and conflict theory principles. The relevance and applicability of this specific theories will also be discussed as it is essential for the continuation of same. Having a clear understanding of the conflict and radical theories roots as well as its development enhances the view of how the current criminal justice system operates. Evidently and unfortunately, it seems that parts of the criminal justice system practices were created to benefit somehow the powerful richer people. First of all, conflict theory is derived from Max Weber and Georg Simmel, German sociologists who initiated this idea of how the upper class affects in a negative way the lower class. In other words, conflict theory can be defined as the â€Å"inequality based on differences in wealth, status, ideas, religious beliefs, and so forth† (Lanier, Henry, Anastasia, 2015, p. 245). These inequalities are the reason causing many conflicts between the rich and the poor in a disproportionate divided society. The termShow MoreRelatedA Comparative Study of the Field Criminal Justice and Criminology1314 Words   |  6 PagesA Comparative Study of the Fields Criminal Justice and Criminology Javier Landa-Miranda Ivy Tech Community College CRIM 101 What is Criminal Justice and what is Criminology? They are the same? Those are the questions that people ask their selves when they talk about those fields. 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Concept of Business Communication Outsourcing

Question: Discuss about the Concept of Business Communication Outsourcing. Answer: Introduction This study is based on the particular case study of an accounting firm, where the employees have some confusion and disagreements regarding the usefulness of outsourcing. In order to solve the disagreements among the employees, this study is going to discuss on the concept of outsourcing. At the same time, in order analyze the usefulness of outsourcing critically in present business context, the study also focuses on the benefits and limitations of outsourcing. At last, the study suggests some communication strategies that the accounting firm can adopt to implement the outsourcing. Discussing on the concept of Outsourcing McIvor (2016) has defined outsourcing as a way or technique that the business organizations adopt in order to operate the business activities through the third-party intervention. In current scenario, the business world is much complex. In this complex business world, it is very problematic for the managements of the companies focusing on the improvements of their core competencies. Gerbl et al. (2016) mentioned that presently, the business organizations are getting attracted towards outsourcing so that they can outsource the less critical business activities and can concentrate on the improvements of their core competencies. Therefore, in the other words, it can be said that outsourcing is the way of achieving the business expertise, improve service quality and reducing cost level by sharing the functions of the business with the third party through advanced technology. In the words of Mandal (2016), outsourcing is a business practice that helps the companies controlling their costs level by transferring few portions of their business activities to the outsiders rather than performing the business activities internally. According to Mann and Graham (2016), outsourcing is the cost-saving strategy that effectively improves the performance quality of the business. At current business scenario, many service providing companies especially the financial or accounting service proving companies are using the outsourcing technique to improve their service quality (Khan and Fitzgerald 2016). The percentage of the finance and accounting companies using the business outsource techniques is increasing. Identifying the benefits of outsourcing In the above discussion, it has been identified that the use of outsourcing strategies is increasing at current business scenario. Cui (2016) has suggested that the use of outsourcing is increasing because of the benefits that the business organizations get from outsourcing. In case of this particular accounting firm, the management of the company may gain the following benefits by implementing the outsourcing technique: Benefit of wage arbitrage Outsourcing can provide the wage arbitrage benefit to the companies. The wage arbitrage helps the companies reducing the level of overall costs (Liu, Wang and Huang 2017). For example, MphasiS Corporation, India has gained the wage arbitrage benefit by outsourcing their service to different locations in India, Australia and China. Benefit of tax-saving The outsourcing helps the companies gain the tax saving facility. The companies may get tax holiday facility or tax exemptions by applying the outsourcing business technique (Cpaaustralia.com.au 2017). Benefits of expertise labor The companies get the expertise labor through business outsourcing. For example, PwC, one of the largest audit firms, outsources its business in different countries in the world and recruit the skilled and knowledgeable personnel. The skilled and knowledgeable personnel help the company improving its service quality (Caratti, Perrin and Scully 2016). Benefit of focusing on the core activities The companies can easily focus on their core business activities through outsourcing (Hglund and Sundvik 2016). In case of outsourcing, the companies transfer some portion of the business activities to the third party and this provides the scope of focusing on the core activities of the business. This ultimately helps improving the quality of the service (Kotlarsky, Oshri and Willcocks 2016). For example, the big 4 audit firms in the international market that are PwC, Deloitte, Ernst and Young and KPMG have improved and maintained the quality of their core services through outsourcing. Therefore, from the above discussion, it can be said that the accounting firm can get several benefits through business outsourcing. The main factor is that the service quality of the firm will be improved, which will bring more customer satisfaction (Dhyne and Duprez 2016). If the company becomes able satisfying its customers in a better way, then it can be expected that the revenue of the company will increase. Apart from the above-mentioned benefits, the accounting firm can get many other benefits like, solving the problem of skilled labor shortage, access to the new markets and increasing speed to the existing market. Identifying the limitation of outsourcing The discussion in the above has indicated the benefits of business outsourcing. However, Hglund and Sundvik (2016) has stated about some of the limitations of business outsourcing. The major limitations of busies s outsourcing are as follows: Lack of customers acceptance Sometimes, the products and services of the companies are not properly accepted by the customers in different places, where the companies have outsourced their businesses. Due to the differences in language and culture, this particular problem or limitation takes place (Liu, Wang and Huang 2017). Political instability Another limitation of outsourcing is political instability in the areas or places, where the business is outsourced. If the political instability takes place, then the activities of the business, which are outsourced, get affected (Kotlarsky, Oshri and Willcocks 2016). It ultimately affects the overall performance of the business. Issue of government control There are many areas, where the control of the government is much high. In this case, strict governments control, it becomes very difficult for the companies outsourcing their business activities. Excessive rules and regulations of the government increase the business complexities (Dhyne and Duprez 2016). Lacks of support from employees Sometimes problems take place due to the misunderstandings between the employees of the company at the primary location and at the outsourced location. This problem also takes place due to the cultural differences (Khan and Fitzgerald 2016). Recommending the proper communication strategy for bringing the change In the above discussion, it has been identified that there are many advantages or benefits and limitations of business outsourcing. However, in order to implement the outsourcing strategy, the management of this particular accounting firm requires communicating the employees about the importance of outsourcing at current scenario (Mann and Graham 2016). The management of the company can communicate this by taking proper strategies of communication. The accounting firm can implement the following communication strategies: The management must communicate with the employees face to face verbally. Verbal communication will be suitable because this will help the employees express their views clearly in front of the management. Before stating about the business outsourcing or the benefits of business outsourcing, the management of the company requires describing the current business situation of the company to the employees. At the same time, the management also needs to clearly state how the business outsourcing can help this company improving its current service quality. The management can arrange for the meeting for discussing about the importance of outsourcing for this particular company. At the same time, the company can also ask the employees about their views regarding the business outsourcing after conveying the benefits of the same. The management of the company also requires arranging for a training session in order to train the employees regarding the business outsourcing. This will help the employees understanding how the process of business outsourcing works in business organization. Therefore, from the above discussion, it can be said that in order to communicate the employees about the business outsourcing at the accounting firm, the management of the company requires conducting verbal face-to-face communication. This must be done by arranging a meeting, where the employees will not only know the benefits and limitations of business outsourcing but they will also provide their ideas and views regarding business outsourcing. Conclusion In this study, it has been identified that business outsourcing is very popular at the current business scenario. Business outsourcing is a process in which the companies transfer some portions of their business activities to the third party, so that they can concentrate on the core business activities. The study has also identified that many large business organizations especially the service providing companies have implemented the business outsourcing strategy. The study has indicated several benefits of using business outsourcing strategy. Some of the benefits are tax-saving benefit, wage arbitrage benefit, improving the efficiency level of the company and focusing on the core business activities. However, there are also some limitations of business outsourcing that the study has identified and these limitations are lack of customers acceptance, lack of employees co-operation, political instability and high governmental control in the areas where business is outsourced. The study has also suggested the verbal communication strategy for the accounting firm for communicating the employees about the business process outsourcing. The study has suggested the verbal communication because through verbal communication the management of the company can explain the need of business outsourcing to the employees in a better way. Apart from that, the employees can also express their ideas regarding the same matter. Reference list: Caratti, S., Perrin, B. and Scully, G., 2016, February. An Accounting Firm Perspective of Offshoring. InInternational Workshop on Global Sourcing of Information Technology and Business Processes(pp. 137-165). Springer International Publishing. Cpaaustralia.com.au. 2017. CPA Australia. [online] Available at: https://www.cpaaustralia.com.au [Accessed 17 Jan. 2017]. Cui, Z., 2016. The Impact of Switching Costs on the Outsourcing of Knowledge?Intensive Business Processes.Decision Sciences. Dhyne, E. and Duprez, C., 2016. Local or global outsourcing and firm's performance: Empirical evidence from the Belgian production network. Gerbl, M., Gerbl, M., McIvor, R., McIvor, R., Humphreys, P. and Humphreys, P., 2016. Making the business process outsourcing decision: why distance matters.International Journal of Operations Production Management,36(9), pp.1037-1064. Hglund, H. and Sundvik, D., 2016. Financial reporting quality and outsourcing of accounting tasks: Evidence from small private firms.Advances in Accounting,35, pp.125-134. Khan, N. and Fitzgerald, G., 2016. Offshore Outsourcing Business Models: An Analysis of Four Cases.Global Sourcing of Services: Strategies, Issues and Challenges, p.375. Kotlarsky, J., Oshri, I. and Willcocks, L.P. eds., 2016.Shared Services and Outsourcing: A Contemporary Outlook: 10th Global Sourcing Workshop 2016, Val d'Isre, France, February 16-19, 2016, Revised Selected Papers(Vol. 266). Springer. Liu, S., Wang, L. and Huang, W., 2017. Effects of process and outcome controls on business process outsourcing performance: Moderating roles of vendor and client capability risks.European Journal of Operational Research. Mandal, P.K., 2016. Make in India and Recent Trend of FDI Inflow. Mann, L. and Graham, M., 2016. The Domestic Turn: Business Process Outsourcing and the Growing Automation of Kenyan Organisations.The Journal of Development Studies,52(4), pp.530-548. McIvor, R., 2016. An analysis of the application of process improvement techniques in business process outsourcing.International Journal of Quality Reliability Management,33(3), pp.321-343.